Location: Graiguenamanagh, County Kilkenny, Ireland
At Barrow View, located in the picturesque town of Graiguenamanagh on the banks of the River Barrow, we value your privacy and are committed to protecting your personal information. Set in one of Ireland’s most charming and historic regions, we aim to reflect the country’s well-known tradition of trust, care, and hospitality in how we manage your data.
This Privacy Policy explains how we collect, use, store, and protect your information when you make a booking or interact with our website.
1. Who We Are
Barrow View is a short-term rental accommodation located in Graiguenamanagh, County Kilkenny, Ireland. Our direct booking system is hosted and managed by Hostaway, a professional booking and property management platform.
For the purposes of data protection law, Barrow View is the Data Controller of your personal information.
2. Information We Collect
When you make a direct booking or contact us through our website, we may collect the following information:
a) Personal Information
Full name
Email address
Phone number
Home address
Country of residence
Booking details (dates of stay, number of guests, special requests)
Communication history with us
b) Payment Information
Credit or debit card details
Billing address
Payment transaction details
Important:
Payment information is securely processed by Stripe our payment service providers. Barrow View does not store full credit or debit card numbers on its own systems.
3. How We Use Your Information
We use your information for the following purposes:
To process and manage bookings and payments
To communicate with you before, during, and after your stay
To comply with Irish legal and regulatory obligations
To improve our services and guest experience
To prevent fraud and ensure the security of transactions
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
Contractual necessity – to fulfill your booking
Legal obligation – compliance with Irish law
Legitimate interest – managing and improving our accommodation services
Consent – where you have explicitly provided it
5. Data Sharing
Your data may be shared only when necessary, including with:
Hostaway, as our booking and property management platform
Stripe our payment processor
Legal or regulatory authorities, where required by law
We do not sell or rent your personal data to third parties.
6. Data Storage & Security
Your information is stored securely using industry-standard safeguards
Hostaway applies appropriate technical and organizational security measures
Access to personal data is limited to authorized parties only
7. Data Retention
We retain personal information only for as long as necessary:
To fulfill booking and legal obligations
For accounting, tax, or regulatory requirements under Irish law
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights
As a guest or website user, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permissible)
Restrict or object to processing
Data portability
Lodge a complaint with the Data Protection Commission (Ireland)
9. Cookies
Barrow View and Hostaway may use cookies or similar technologies to ensure proper website functionality and enhance user experience. You can manage cookie preferences through your browser settings.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on www.barrowview.ie
Barrow View is proud to welcome guests to Graiguenamanagh, one of Ireland’s most scenic and culturally rich towns—where respect for people, place, and privacy goes hand in hand.