Barrow View

Website: www.barrowview.ie

Location: Graiguenamanagh, County Kilkenny, Ireland

At Barrow View, located in the picturesque town of Graiguenamanagh on the banks of the River Barrow, we value your privacy and are committed to protecting your personal information. Set in one of Ireland’s most charming and historic regions, we aim to reflect the country’s well-known tradition of trust, care, and hospitality in how we manage your data.

This Privacy Policy explains how we collect, use, store, and protect your information when you make a booking or interact with our website.

1. Who We Are

Barrow View is a short-term rental accommodation located in Graiguenamanagh, County Kilkenny, Ireland. Our direct booking system is hosted and managed by Hostaway, a professional booking and property management platform.

For the purposes of data protection law, Barrow View is the Data Controller of your personal information.

2. Information We Collect

When you make a direct booking or contact us through our website, we may collect the following information:

a) Personal Information

Full name

Email address

Phone number

Home address

Country of residence

Booking details (dates of stay, number of guests, special requests)

Communication history with us

b) Payment Information

Credit or debit card details

Billing address

Payment transaction details

Important:

Payment information is securely processed by Stripe our payment service providers. Barrow View does not store full credit or debit card numbers on its own systems.

3. How We Use Your Information

We use your information for the following purposes:

To process and manage bookings and payments

To communicate with you before, during, and after your stay

To comply with Irish legal and regulatory obligations

To improve our services and guest experience

To prevent fraud and ensure the security of transactions

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

Contractual necessity – to fulfill your booking

Legal obligation – compliance with Irish law

Legitimate interest – managing and improving our accommodation services

Consent – where you have explicitly provided it

5. Data Sharing

Your data may be shared only when necessary, including with:

Hostaway, as our booking and property management platform

Stripe our payment processor

Legal or regulatory authorities, where required by law

We do not sell or rent your personal data to third parties.

6. Data Storage & Security

Your information is stored securely using industry-standard safeguards

Hostaway applies appropriate technical and organizational security measures

Access to personal data is limited to authorized parties only

7. Data Retention

We retain personal information only for as long as necessary:

To fulfill booking and legal obligations

For accounting, tax, or regulatory requirements under Irish law

When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

As a guest or website user, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data (where legally permissible)

Restrict or object to processing

Data portability

Lodge a complaint with the Data Protection Commission (Ireland)

9. Cookies

Barrow View and Hostaway may use cookies or similar technologies to ensure proper website functionality and enhance user experience. You can manage cookie preferences through your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on www.barrowview.ie

Barrow View is proud to welcome guests to Graiguenamanagh, one of Ireland’s most scenic and culturally rich towns—where respect for people, place, and privacy goes hand in hand.

Barrow View